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FAQ - Frequently asked questions
Escursioni e trasporti turistici via mare | Avvistamento cetacei | Giro del Porto di Genova

Escursioni e trasporti turistici via mare | Avvistamento cetacei | Giro del Porto di Genova FAQ - Frequently asked questions

FAQ - Frequently asked questions

COVID-19: WHAT ARE THE PROCEDURES ADOPTED TO TRAVEL SAFELY ON BOARD?

All passengers are required to wear a protective mask and to use a special hand sanitizing gel when boarding. A pre-boarding temperature check is mandatory: as per protocol, access is not allowed in the event of temperatures above 37.5 °C. The maximum passenger capacity has been reduced to ensure social distancing, but relatives are allowed to sit close together. The boats are regularly and carefully sanitized after each service, using specific products. We ask passengers to arrive at the boarding point in advance in order to complete all the safety procedures necessary to fully enjoy our excursions.

ARE THE EXCURSIONS CARRIED OUT WITH ANY WEATHER OR SEA CONDITION?

No, just with good conditions. In case of bad weather or rough sea we’ll call one day before all the booked passengers to comunicate the cancellation. The only tour that can be done with any condition is the "Genoa by the sea" trip.

IS THE RESERVATION REQUIRED?

Yes, the reservation is always required for tours to San Fruttuoso, Portofino and Cinque Terre, as well as for the whale watching excursions, and, just for groups, for the "Genoa by the sea" trips. All details are avalaible on the specific pages of each excursion. We recommend to book at least ten days before the chosen date.

HOW COULD I PAY?

You should pay at the embarkation point, 40 minutes before the departure for excursions to San Fruttuoso, Portofino and Cinque Terre, as well as for the whale watching excursions, and 20 minutes before the departure for "Genoa by the sea" tours. The exact point of embarkation and the related ticket office are avalaible on the specific pages of each excursion. 

 

La Liguria vista dal mare

Puoi prenotare le escursioni via internet o al numero 010265712